Frequently asked questions

Chongqing Ruiheng Technology Co., Ltd.(重庆锐亨科技有限公司)· Export Division · FOB Ningbo
Answers reviewed: 14 October 2026

Ordering and minimums

What is your minimum order?

It varies by model. OEM minimums run from 1,000 pcs on the CL-400 camping lantern to 3,000 pcs on the 800 lumen headlamps (your logo plus your own retail box). The CL-800 lantern minimum is confirmed per order. If you are not ready to commit to a full program, we accept trial orders from 500 pcs in our standard packaging.

Can I mix models in one order?

Yes. Different models can be combined in one order; state the split you want and we will quote and book it accordingly.

Do you sell to importers and retail chains, or only to end users?

We are an export supplier. Our buyers are US importers, brands and hardware chains, so our pricing and packaging are set up for wholesale and private-label programs rather than single-unit retail.

Samples

What do samples cost?

Samples are charged at cost and credited back in full against your first order. Courier is at your account or quoted separately. We normally send 2–3 units, typically within one week of confirming the model.

Can samples be shipped straight to my address?

Yes for domestic delivery inside China, for example to a sourcing office. For direct export to a US address, samples travel through our own forwarder in Chongqing — tell us the destination and we will quote the courier with the sample.

Pricing, Incoterms and payment

What terms do you quote?

Prices are quoted FOB Ningbo. Delivered (DDP) to your US warehouse is available and quoted on request. Reference pricing on this site is indicative — the final figure is confirmed in writing against the exact model, output, packaging and order quantity you select.

What payment terms do you accept?

30% T/T deposit with the order and 70% against the B/L copy. L/C at sight for orders above USD 50,000. Nothing else is required to start.

Can you issue a Chinese VAT invoice?

Yes — a 13% VAT special invoice is available for the models we quote. If your own accounting needs a different document, tell us and we will confirm what we can provide.

Who handles export documents and customs clearance?

We do. The China-side export documents, booking and customs clearance are ours to manage, so you deal with one counterpart instead of several.

Certifications and documents

Availability is model-specific — please confirm which items your program requires and we will state exactly what we hold for the model you select.

ItemStatus
CEAvailable from the factory for applicable models
RoHSAvailable from the factory for applicable models
UN38.3Lithium battery transport test report — available
FCC (47 CFR Part 15 Subpart B)Not held for the models we quote today. Testing can be arranged with the factory against the exact model, quoted separately.
UL / ETLNot currently available for these models
Straight answers on compliance: where a certificate or report is not available for a model, we will tell you that rather than imply otherwise. We do not hold UL or ETL listings for these models, and we do not claim any certification we cannot put a document behind.

Packing and lead time

How are the goods packed?

Retail color box plus a master carton, export packed. Carton dimensions, units per carton and gross weight are confirmed per model in the quotation, so the figures you plan your freight against are the ones on the order.

How long does production take?

StageTypical lead time
SamplesAbout 1 week after the model is confirmed
CL-400 lantern, bulkAbout 15 days after order confirmation
800 lumen headlamps, bulkAbout 30 days at 3,000 pcs; about 50 days at 10,000 pcs
Other modelsConfirmed per model at the time of quotation

Color-box artwork is proofed after the order is placed, and the print run starts once you approve the proof.

OEM and private label

What does OEM include?

Your logo on the product and your own retail box, with your own model numbering — no tooling fee. ODM work is possible as well. Send us the artwork or the spec you want matched and we will confirm what the factory can do.

What artwork format do you need for the color box?

Tell us you are ready to brief the box print and we will send the factory's requirements (file format, bleed and colour values) so the first proof is the right one.

Still have a question?

Send us the model or the spec you are working against, your target retail price band and whether you need private label. We reply to enquiries within one business day.

Send your specification → See the quotation Download catalogue (PDF) US duty & HTS Model specifications

Company information

Chongqing Ruiheng Technology Co., Ltd.
Chinese registered name: 重庆锐亨科技有限公司
Registered office: No. 6-16, Guangchang West Road, Zhongzhou Street, Zhongxian County, Chongqing, China
Unified Social Credit Code: 91500233MA5XE48P9G
Enquiries: export@ruihengit.com